1. Who We Are
Sino-Bridge Academy is the international brand of Heilongjiang Zhongqiao Education Consulting Co., Ltd. We provide international education information, preliminary application support, university placement assistance, and related student services.
2. Scope and Preliminary Application Status
These terms apply to this website, contact enquiries, and the preliminary application form. Submitting the form allows our team to review your initial information and contact you about possible study routes. Universities and relevant authorities make all final admission, scholarship, and visa decisions.
3. Information We Collect
- Contact information, including your name, country, email address, and phone number.
- Study information, including your intended study level and preferred major or field of study.
- One identity document selected by you, such as a passport biodata page or national ID.
- Contact enquiry messages and subsequent correspondence.
- Limited technical records needed for security and operation, such as IP address, timestamps, browser session cookies, and language preference.
4. How We Use Information
- Review and manage your preliminary application.
- Contact you about suitable study options and required next steps.
- Verify identity and reduce fraudulent or duplicate applications.
- Prepare for admission, scholarship, visa, and arrival support where you choose to continue.
- Send operational reminders about an incomplete application or payment.
- Protect the website, investigate misuse, and maintain necessary business records.
5. Sharing and Cross-Border Processing
At the preliminary stage, application information is available only to authorized administrators and service providers needed to operate secure hosting and email. If you continue to a formal application, information may need to be shared with relevant universities or application service providers. We will request further documents or authorization where required. Because our company operates from China and serves applicants internationally, your information may be processed outside your country of residence.
6. Identity Documents and Security
Identity documents are stored outside the public website directory and are available only through the authenticated administration area. They are not attached to notification emails. We use HTTPS, access controls, file validation, and restricted storage, but no online system can guarantee absolute security.
7. Retention and Backups
We retain application information only for as long as reasonably needed to manage the application, provide requested services, resolve disputes, prevent fraud, and meet legal or accounting obligations. Operational backups are normally retained for up to 30 days. A deletion request may take additional time to disappear from rotating backups, and limited records may be retained where required by law or necessary to establish or defend legal claims.
8. Your Choices and Requests
You may ask to access, correct, or delete your information, or withdraw consent for future processing. Some requests may be limited by legal obligations or an active application process. Contact us through the Contact Us page or call +254 724 040790. We may need to verify your identity before completing a request.
9. Application Fees
If online payment is available, the applicable preliminary application fee is displayed before payment and is non-refundable after a valid payment is completed, except where mandatory law requires otherwise. Admission service fees, university charges, embassy fees, flights, and living expenses are separate and are not charged through this preliminary form unless expressly stated.
10. Applicant Responsibilities
You must provide accurate, current, and complete information and upload only documents that belong to you or that you are authorized to provide. False, misleading, altered, or unauthorized information may result in the application being rejected or withdrawn.
11. No Guarantee
Submitting a preliminary application or paying an application fee does not guarantee admission, scholarship funding, a tuition waiver, visa approval, accommodation, or placement at a particular university. Availability and final decisions depend on universities, authorities, programme requirements, and the applicant's qualifications.
12. Applicants Under Legal Age
Applicants who are under the legal age in their place of residence should complete the process with a parent or legal guardian. We may request guardian authorization before continuing.
13. Updates and Contact
We may update these terms when our services, technology, or legal obligations change. The effective date shown above identifies the current version. Questions or privacy requests can be submitted through our Contact Us page or by calling +254 724 040790.